The Marine Benefits products are designed to secure a cost efficient medical service to all insured people under our insurance plans. In order to evaluate your coverage, support you in obtaining medical service and controlling cost for the medical services Marine Benefits will need to obtain are:

Personal Data:

1. 1.Full name, Date of birth, home address, dependents (if any), MBAS ID, client ID, rank, employer, manning company, vessel and effective date enrolled under the plan.
2. 2.Mobile number, e-mail address.

The data mentioned under 1) is required to identify you as a member, validate coverage as a member, allocate insurance premium and for your employer to confirm coverage. The details under 1) above is also shared with your employer.

The data collected is required to communicate with you in the event of a personal data breach, changes in the Data Protection Declaration and to confirm whether you are still covered by your employer under the plan.

Sensitive Data:

1. 1.Medical data, treatments, ICD 10 diagnostics and financial data related to the medical treatments received.

This is required to evaluate whether treatment is covered, to pay for the treatment, perform statistical analysis on medical cost and to perform cost containment towards the treating medical facilities. We are also obliged to obtain this information for sanction, corruption and bribery control.

You are entitled to require that all personal and sensitive data about you are deleted by Marine Benefits. Marine Benefits will than delete your data and anonymize the financial and medical data we have stored.

Personal data may be shared with Marine Benefits medical network in order to validate that you are covered. This is done in order for you to identify that you are covered before receiving medical treatment. Such information will be classified as personal and deleted as personal data when it is no longer required or as per below. All third parties which we share information with will have obligations to handle the data as if it was handled by Marine Benefits.

1. - All hardware is encrypted.
2. - The virtual machines and servers are in Europe with secure areas and on our servers and we have multiple firewalls with 24/7 monitoring of all access points.
3. - All users are subject to a two-factor authentication with defined roles and access.
4. - Communication is on Marine Benefits developed secure portals.
5. - All documentation and communication in the Marine Benefits platforms are tracked and categorized.

Personal and sensitive data will be stored as long as it is required in order to provide you with the services required under your insurance plan. When Marine Benefits does not need to store your personal and/or sensitive data to serve you under the insurance plan it will be anonymized. Storage of personal and sensitive data will be for a maximum of ten years, and/or two years after you are no longer a member of the plan.

If you request that we delete your data – “the right to be forgotten”, Marine Benefits will delete all data as soon as any ongoing treatment and payments are completed. The consequence of being deleted will be that you are no longer eligible under the insurance plan.

Marine Benefits is a global business. Your personal and sensitive data is stored by Marine Benefits in Europe under European law. Your data is shared with the global partners of Marine Benefits in accordance with the Marine Benefits Data Processor Agreements. All Marine Benefits partners will only have access to your data in the Marine Benefits platform and will have to follow the same rules and regulations and Marine Benefits when accessing your data.

When Data is processed in countries outside the EU/EEA, Marine Benefits have secured your positions with standard EU Agreements for data export outside of EU/EEA and suitable security measures for each region. All these regions are also working in the secure platform of Marine Benefits.

The personal and sensitive data that Marine Benefits have obtained and stored on you is available for you to review on your personal site in your portal.

You are entitled to view and correct your personal data at any time in personal online portal. If there are any details that are not correct it is your obligation to correct them. This applies for the information that you put into the system, such as contact details, personal data, bank details and the like. In order for Marine Benefits to handle your data correct it is important that the data we have on you is correct. If the data is incorrect this may result in delays in payment, coverage and service.

If there are anything you are wondering about regarding your personal data, please contact Marine Benefits.

You are also entitled to contact the Data Protection Officer(s) in Marine Benefits:

For Europe: Charlotte Linge Send an Email

For the Philippines: Edward Manalad Send an Email